Electronic Health Records (EHR) Software has gained considerable attention from practices worldwide due to its innumerable advantages. EHR’s are built to provide an organized, accurate, and cost-effective documentation process. Using one saves time and reduces paper work drastically, thereby enhancing productivity. But, finding the EHR system that best suits your practice and also installing it correctly are two major challenges that you are likely to face before reaping the real benefits of an EHR. So, before you go further with your EHR planning, let’s first have a look at some important pointers to keep in mind while looking for the best EHR vendor.
There are so many EHR vendors waiting for a chance to gain your business. They all offer attractive service packages and discounts to make their product seem the most attractive. But, they can’t all be the best in actuality, so it’s important that you consider some critical questions. These questions will equip you with sufficient information about the vendor and will help you make an informed decision. Below are the primary items we’d recommend you think through before going forward:
Tips for Choosing the Right EHR Vendors for your Practice
- Compatibility and Reliability
If you are used to evaluating vendors on a regular basis, then you would be aware of the requisites of the vendor selection process. But for those not accustomed to this, the first step is to determine that the EHR system in question is compatible with your company’s infrastructure. For that, a trusted and reliable vendor should be chosen who has a solid history, including an impeccable service record. Customer reviews say a lot about a product or a service and are worth looking into.
- Meaningful Use (MU) Criteria
There are certain criteria that’ll help you shortlist a vendor. The EHR incentive program has set the meaningful use criteria specifically for the EHR systems, so look to this as a priority. It is a common feature found in EHR systems, but the latest one is the MU3 category. We would recommend that you make sure your new one has this.
- Aligned Core Values
You want an EHR system made specifically for the management of healthcare-related information and organized for proper documentation. But, it should also align with the needs and values of your practice (a.k.a. customization options). The vendor should be willing to design a unique service package that suits your core operations, too.
- Impressive User Experience
Although this is not the number one priority list, it’s still important to keep in mind when picking the right EHR system. A system with a confusing workflow that isn’t intuitive won’t work. Ignoring this would be a mistake. Make sure you and some team members of your practice try it first to confirm whether it’s the right fit from a usability perspective.
These are some of the key characteristics to think through. Before stepping into the market, do some homework and shortlist all the potential EHR vendors that seem to carry potential. Then, conduct some research on each one of them to narrow down your list. These steps will save you time while guaranteeing, to a great extent, the trustworthiness of your vendor and effectiveness of your decision.